Your Virtual Assistants for
Home Care Excellence

Home care is complex.
Your back office doesn’t have to be.

At Helper Heroes, we source, train, and deliver
elite offshore staff to help home care agencies
like yours run leaner, faster, and smarter.

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Services

The Roles We Fill For You

RECRUITER

Interviews & onboards caregivers

SCHEDULER

Staffs shifts & manages clients

ON-CALL

Manages weekends and after hours

FINANCE

Billing, payroll & reporting

HYBRID

Multiple roles packed into one hero

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Why This Works

60% cost savings with higher retention

VA turnover reduced by 70% compared to other staffing agencies

Flexible plans – 20 hours per week or 40+ hours a week

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Why Choose Us

We’re not just another VA company. We’re owned by home care people.

That means we speak your language, feel your pain points, and know exactly how to help.

What Makes Helper Heroes Different?

Home Care-Specific

Every VA is trained exclusively for home care.
We aren’t generalists — we’re industry specialists.

Owned by a Home Care Provider

With 18 years in the business, we’ve sat in your chair. We know your fires. That’s why our VAs are trained to put them out.

Premium Pay = Stickier Staff

We pay our Filipino heroes 3 – 4x the market rate. That means higher loyalty, less turnover, better results.

World-Class Training

Every VA is certified through our Virtual Assistant Home Care Academy, passing four rigorous exams tailored to home care operations.

Elite Talent Network

Our Filipino co-founder leads sourcing – tapping into top-tier candidates across recruiting, scheduling, finance, and more.

Flexible Plans

20 hours per week or 40+ hours a week.

HIPAA COMPLIANCE

Certified HIPAA Compliance Program

Our Team

Managing Partners:

Debbie Miller

Managing Partner | Business Development
Debbie is a seasoned home care agency owner and the founder of 52 Weeks Marketing, a company dedicated to equipping home care businesses with powerful marketing systems and operational tools. With over 18 years of experience in growing and streamlining home care agencies, Debbie understands the pain points of owners firsthand. Her mission with Helper Heroes is to help agencies run leaner, faster, and smarter with offshore staffing solutions that truly work.

Dylan Shwartz

Managing Partner | Business Development
Dylan leads business development at 52 Weeks Marketing, bringing a strategic mindset to everything he does. As a managing partner at Helper Heroes, he focuses on creating scalable systems that integrate virtual assistants seamlessly into agency operations. Dylan is passionate about helping home care owners reduce administrative burdens so they can focus on what matters most – providing exceptional care and business growth.

Celdy Tucson

Managing Partner | Director of Operations - Philippines
Celdy is a certified nursing assistant with deep frontline experience and a sharp operational mind. As Operations Manager at Helper Heroes, she oversees VA onboarding, training, and day-to-day service delivery to ensure excellence. Celdy’s unique background blends hands-on caregiving expertise with operational leadership, making her an invaluable asset to agencies looking for high-quality offshore support.

Testimonials

What our customers say

Kit Fredere
Owner | Visiting Angels Washington

I have been extremely pleased with my experience working with Helper Heroes. Celdy has been professional and thorough throughout the entire process. She is incredibly responsive to any questions or concerns, always looking for solutions to issues that arise. Her attention to detail and thoughtful approach make you feel valued—never rushed or insignificant. She provided us with multiple qualified candidates to interview, and when our first hire didn’t work out, she immediately began working to find a replacement.

Helper Heroes also provides a basic training and introduction to home care in the United States. This overview really set the stage for our own training, giving our assistant a solid foundation to build on from day one.

Our current assistant, Jon, quickly learned the processes of home care and adapted easily to our specific software system. He plays a key role in answering calls during our after-hours time, ensuring client and caregiver issues are resolved promptly, and keeping schedules fully staffed. Jon also supports us with important administrative tasks such as filing and timesheet verification. He communicates clearly with both our employees and clients, bringing a seamless flow to our team.

I highly recommend Helper Heroes for their responsiveness, professionalism, and commitment to finding the right fit.

Paul Barthol
Owner | Senior Helpers Minnesota

Klea and Ann (my virtual assistants through Helper Heroes) have been incredible assets to our team. Their efficiency, professionalism, and attention to detail in both scheduling and onboarding have made a noticeable impact on our business. They’ve streamlined our processes, improved communication with clients and caregivers, and ensured that everything runs smoothly behind the scenes. Thanks to their support, we’ve been able to focus more on growing the business and delivering exceptional care. We truly value their contributions and couldn't imagine operating without them!

Kirstyn Yates
Director of Operations | Senior Helpers Tennessee

I could not be happier with our virtual assistants. We currently have six , three full-time schedulers, two full-time recruiters, and 1 coordinator and they have truly been the BEST employees we’ve ever had. They show up every day ready to work, follow directions, and always bring such a positive, pleasant energy. Even though they work remotely, they feel like part of our family. They’re involved in everything we do, we even bring them along on our team lunches via screen! I deeply appreciate their hard work, dedication, and the way they’ve integrated into our culture. I honestly couldn’t do this without them. They are why we are so successful. Thank you Thank you Thank you

Peter Sotos
Owner | Assisting Hands Illinois

Four months ago, we embarked on a partnership with Helper Heroes, just as we were establishing our Assisting Hands agency, which had been open for less than a year. It became clear that while we needed additional support, we couldn't justify the expense of in-office staff. After discovering Helper Heroes and their cost-effective virtual assistant services, we realized we had found the perfect solution.

Their talented team has been instrumental in streamlining our operations, allowing us to shift our focus back to what truly matters: growing our business. With two dedicated virtual assistants managing our recruiting and scheduling, client intake, and social media efforts, I am now free to devote my energy to nurturing marketing relationships and engaging with our clients more effectively. This partnership has not only enhanced our efficiency but also reignited our passion for delivering exceptional service.